FAQ

Visie is a curated directory that connects brands, agencies, and creatives with top talent in photo, film, and video production.

Visie is designed for creative professionals, agencies, brands, and production teams looking to connect with the right talent for their projects.

Visie offers a curated, high-quality list of creative professionals and companies with features for collaboration and project management. Our platform connects the dots within the industry, connecting collaborators with projects and linking relationships between agents and artists.

To create an account, click 'Sign Up' on the homepage and follow the prompts to register with your email or social media. Once you've created your account, you can reach out to our team if you'd like help setting up your profile.

To connect, search for profiles by name, profession, service or specialism. Logged in users can access the contact details of profiles.

On the login page, click 'Forgot Password' to receive a reset link via email.

If you face any issues, reach out to support via email or the help chat for assistance.

Support can be reached through the help chat on the website or by emailing support@visie.io.

We are working on this as we speak. Thanks for your patience.

Visie follows industry standards for data protection, including secure encryption and data handling protocols.

Contact support immediately to secure your account and review recent activity.

Yes, Visie has a free tier, with additional features available on a paid plan.

Yes, Visie offers a 30-day free trial for users interested in exploring premium features.

Paid members enjoy greater capabilities on the platform. The Pro membership increases the number of media files, contacts, clients and specialisms on a profile. It also increases the number of Shortlists one can create. Importantly, the pro membership also increases a profile's visibility increasing the ranking in search.

Monthly billing is on a recurring basis, while annual plans are billed once per year at a discounted rate.

Yes, you can switch your billing frequency in Account Settings > Billing.

Visie accepts credit/debit cards for subscription payments.

To upgrade or cancel, navigate to https://visie.io/pricing and select your desired plan. Support is available if you need assistance.

Refunds are generally not provided, but exceptions may apply. Contact support if you have questions about refunds.

In your dashboard, select 'Profile Details' to add your contacts, portfolio, specialism, clients and other details. Make sure to showcase relevant work for best visibility.

Include your best work, focusing on high-quality work that aligns with industry standards. You can upload photos and videos. Importantly, you can create projects which allow you to group photos and video to organise a campaign or editorial. In addition, you can credit the team that helped bring the project to life. To increase your visability, you can add specialism, clients and locations.

Visie profiles allow users to categorize their work by specialism, ensuring potential clients find the right expertise quickly.

Use the search bar to filter by profession, service, specialism, or location. Advanced filters help narrow down results.

The ranking is based on profile completeness, portfolio quality, and user engagement. Profiles with high rankings are more visible in search.

Try adjusting search filters or contact support if you need help finding a specific professional.

Yes, you can share projects or profiles via a unique link, which can be viewed by non-Visie users if shared.

Yes, Visie profiles can be filtered by agency representation, letting you find talent from specific agencies.

Yes, Visie allows users to add collaborators to projects. You can also request to be added to a project that you see on another profile or in our showcase. Of course, you must have worked on that project in order to request access to it.

Add collaborators to your projects through the 'Credits' feature, which publicly acknowledges contributors in a project.

The 'shortlist' feature allows users to save favorite profiles or projects, making it easier to revisit and organize potential collaborators.